Privacy Policy - Advertentie24

At Advertentie24, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

Name and contact information (email, phone number, address)
Account credentials (username and password)
Business information (company name, VAT number)
Payment information (processed by secure third-party providers)
Communications with us (support tickets, emails)

1.2 Automatically Collected Information

When you use our Service, we automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Location data (approximate location based on IP address)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Service
Process transactions and send transaction notifications
Send administrative information and updates
Respond to comments, questions, and customer service requests
Send marketing and promotional communications (with consent)
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

3. Information Sharing

3.1 We Share Information With:

Service Providers: Third parties who help us operate our platform (hosting, payment processing, analytics)

Business Partners: Other users when necessary for transactions (space owners see advertiser contact info for bookings)

Legal Requirements: When required by law or to protect rights and safety

Business Transfers: In connection with mergers, acquisitions, or asset sales

3.2 We Do Not:

Sell your personal information to third parties
Share your information for third-party marketing without consent
Transfer data outside the EU without appropriate safeguards

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, regular security audits, and employee training on data protection.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Request limitation of processing
Portability: Receive your data in a machine-readable format
Objection: Object to certain types of processing
Withdraw Consent: Withdraw previously given consent

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Authenticate your account
Analyze platform usage and performance
Provide targeted advertising (with consent)

You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

7. Data Retention

We retain personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. When data is no longer needed, we securely delete or anonymize it. Specific retention periods vary based on the type of data and legal requirements.

8. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with GDPR requirements, including Standard Contractual Clauses.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. The "Last updated" date at the top indicates the most recent revision.

12. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: privacy@advertentie24.nl
Phone: +31 20 123 4567
Address: Keizersgracht 123, 1015 CW Amsterdam, Netherlands

13. Supervisory Authority

If you have concerns about our data processing that we cannot resolve, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).